A new automated dispensing machine is making life easier for staff at Strathdale Pharmacy in Strath Village, since their move to a larger premises at the start of July.
The new addition, a Go.compact Gollmann, is expected to assist staff while improving efficiency, according to pharmacy owner Gary Leung.
The state-of-the art German robotics machine offers a compact and flexible automated dispensing system for up to 10,000 pharmaceuticals at the stroke of a keyboard.
Pharmacist Carly Handley said the new automated system actually increased customer interaction, as she doesn’t have to leave the counter to dispense drugs, providing an ideal opportunity to speak to patients as the new machine selects and delivers the medication via a spiral chute to her workstation.
“Orders [bulk pharmaceuticals] that used to take hours to process can now be done in minutes with the machine automatically sorting drugs ready for dispensing,” she said. “It also has also noticeably cut script waiting times.”
“We process between 300 to 400 scripts daily and the new addition has certainly made a difference,” pharmacist Hannah Hateley said.